Cleaner Water for Every Shower, Tap & Bath
Reduce chlorine and harmful contaminants for softer skin, healthier hair, and safer water throughout your home.
Frequently Asked Questions
What does CleanWave Living water filtration remove?
Our filters are designed to reduce chlorine heavy metals, and common impurities found in Australian tap water, helping improve water quality throughout your home.
Will your filters affect water pressure?
No. Our systems are designed to maintain consistent water flow while improving water quality.
Are your products safe for children and sensitive skin?
Yes. By reducing harsh chemicals like chlorine, our filters help make water gentler for families and sensitive skin types.
How often do filters need replacing?
Most filters last between 4–6 months, depending on usage and local water conditions.
Are your filters easy to install?
Yes. Our filters are designed for simple, tool-free installation and fit most standard Australian fittings.
Where are you located?
Our head office is located in Sydney, Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at cleanwavelivingco@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At CleanWave Living, our mission is simple - to help you feel and live better through cleaner, healthier water. We offer shower, bath, and tap filters that support radiant skin, stronger hair, and refreshing hydration every day.
Fast, Free & Secure Shipping Australia Wide
We believe cleaner, healthier water shouldn’t have to wait. That’s why we offer fast, free shipping on all orders. Your shower, bath, and tap filters are packed with care and delivered straight to your door, so you can start feeling refreshed and radiant sooner.